Effective March 26, 2009, TAT Cablevision, became a service provided by Telepak Networks, Inc. Telepak Networks is a Ridgeland, Mississippi based telecommunications company that provides various telecommunication services in Mississippi and most of the surrounding states. Telepak provides voice, internet and video services in various areas around Mississippi. Telepak and our affiliates have provided telecommunications services for over fifty years and Cable Television services for over 26 years. Our local office in Flora remains open where Terry, Wayne and Chris will continue to handle all of your video and internet needs. Telepak Networks is committed to continue offering you the quality you have come to expect and the service you deserve. The joining of TAT Cablevision to Telepak Networks is exciting. We are eager to hear from you and encourage you to contact us with any questions you may have. Our Customer Care Call Center, located in Meadville, MS, is staffed and available via phone Monday through Friday from 8 a.m. until 8 p.m. and Saturday from 9 a.m. until 1 p.m. Outside of these hours please leave a message and someone will return your call. Customer Care can be reached toll free at 877-835-3725. For any technical issues, please call our Technical Support Center, also located in Meadville, MS, toll free at 888-806-4357. The hours for Technical Support are Monday through Friday from 8 a.m. until 8 p.m. and Saturday from 9 a.m. until 1 p.m. Outside of these hours leave a message and someone will return your call. Your email address is still the same as it was with TAT Cablevision. Your email service was not interrupted during this transition. Your new webpage for accessing your emails from anywhere, as long as you have access to the internet, is http://mail.telepak.net. Your login information, including your Username and Password, remain the same. If we can be of any assistance, please give us a call. Sincerely, Telepak Networks, Inc. |